Q1
What is the minimum order quantity (MOQ) for shipping to Mérida, Yucatán?
We offer flexible entry thresholds. Most active botanical powders and extracts—including organic matcha, instant water-soluble black tea, and stinging nettle extract—have a low MOQ of just 1 kg. Highly active longevity powders like NAD+ and NADH can be sampled starting at 100 grams. Standard industrial bulk packaging is supplied in 25 kg fiber drums with double-lined food-grade polyethylene interior bags.
Q2
Can you ship directly to Mérida under DDP (Delivered Duty Paid) terms?
Yes. We regularly supply Mexican businesses under DDP terms via our dedicated customs-clearing air and sea freight logistics partners. Under DDP terms, our freight forwarders manage Mexican customs clearance, import duties, and VAT payments, delivering the cleared botanical powders directly to your warehouse, laboratory, or manufacturing facility in Mérida without administrative friction.
Q3
What documentation is provided to clear COFEPRIS and Mexican customs?
Every shipment is backed by a complete regulatory documentation bundle: batch-specific Certificate of Analysis (COA), Safety Data Sheet (SDS/MSDS), Certificate of Origin, food-grade packing declarations, and air/sea transport safety classification reports (IATA DGR and IMDG non-dangerous goods status). For our organic portfolio, USDA and EU Organic transaction certificates are issued alongside ISO 22000 and Kosher/Halal documents.
Q4
How do you protect hygroscopic botanical powders from tropical degradation during transit?
Recognizing that the Yucatán Peninsula experiences sustained temperatures above 35°C and relative humidity levels exceeding 85%, all powders are double-vacuum sealed inside 8-mil multi-layer moisture-barrier foil bags with food-grade pharmaceutical desiccants, then packed into reinforced export fiber drums. For ocean container shipping into Puerto Progreso, we utilize desiccated cargo liners to prevent condensation damage.
Q5
Can we evaluate pre-production analytical samples prior to committing to bulk volume?
Absolutely. We routinely dispatch 50 g to 100 g analytical evaluation samples to R&D chemists, beverage formulators, and QA managers in Mérida via express air courier (DHL or FedEx). Samples arrive within 5 to 7 business days, accompanied by full matching COAs, enabling your team to verify organoleptic properties, solubility, stability, and assay integrity before issuing a purchase order.
Q6
What payment methods and settlement currencies do you accept from Mexican enterprises?
We support multiple commercial payment structures, including international wire transfers (T/T), Irrevocable Documentary Letters of Credit (L/C at sight) for multi-ton container contracts, as well as Credit Card, PayPal, and Escrow services for sample testing and pilot trial orders. Payments can be settled in USD, EUR, or CNY.